Support
Rune Duel — help & contact
Need help or found a bug?
We answer every message — usually within 48 hours.
thejollysky@gmail.com
Before you write
Include your device ID
In the game, open Settings and copy your device ID from the help section. Including it lets us find your reports and purchases much faster.
Tell us what happened
Your device model, what you were doing when the issue appeared, and a screenshot if possible. The more detail, the faster the fix.
Common questions
A purchase didn't arrive
Fully close and reopen the game — pending purchases are usually delivered on launch. If it still doesn't show up, email us with your device ID and the approximate purchase time; we'll sort it out.
The game misbehaves after an update
Fully close the app and open it again. If the problem persists, email us with your device model and what you see — crash reports reach us automatically, but your description helps us match them.
Privacy & data
Everything about the data the game uses is in our Privacy Policy. For data requests, use the support email above.