Market Tracker — Support

Questions, bugs and feedback about Market Tracker: Trade Journal.

Contact

Email thejollysky@gmail.com.

It helps if you include your device model, iOS or Android version, and the app version shown at the bottom of Settings.

Common questions

I paid for PRO but the app doesn't show it
Open Settings, scroll to the PRO section and tap Restore purchases. Make sure you are signed in with the same Apple Account or Google account used for the purchase.
My price alerts never arrive
Check that notifications are allowed for Market Tracker in your device settings, and that the Notifications toggle in the app's Settings is on. Alerts are checked about every 15 minutes, so delivery is not instant.
How do I move my data to a new phone
Enable Cloud Backup in Settings on the old device and note the backup code. On the new device, open Settings, go to Cloud Backup and enter that code to restore your portfolios, watchlists and alerts.
How do I cancel a subscription
Subscriptions are managed by the store, not by us. On iOS: Settings → your name → Subscriptions. On Android: Play Store → Payments and subscriptions.

Legal

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